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Higher Education Business Classification Scheme and Records Retention Schedules

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The function of providing the [student service] (D1). (N1)





Student service means a service which is provided primarily for the institution's students but which may also be provided (or available) to staff. Student services may be: provided directly by the institution; provided through partnership arrangements with other institutions; provided by external organisations under contract.



This is a generic business classification scheme for the function of providing a student service It is a framework which can be customised to produce a specific business classification scheme for any type of student service which the institution provides.

Student services provided by institutions include: accommodation services; counselling services; disability services; financial advice services; employment and careers services; health services; information, advice and guidance services; welfare services.

Identifying and defining all the activities involved in delivering all the possible services that an institution could provide is outside the scope of this Business Classification Scheme.


This function is intended to cover only the substantive (i.e. 'core business') aspects of providing a student service. A business unit which provides a student service will also undertake functions which appear elsewhere in this business classification scheme (e.g. Finance Management).



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