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Higher Education Business Classification Scheme and Records Retention Schedules

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The function of providing the [corporate service] (D1). (N1)



For providing a service primarily to support students, use the framework provided in the STUDENT SERVICES section.

For providing a commercial service, use the framework provided in the COMMERCIAL SERVICES section.



Corporate service means a service provided primarily for the institution's staff but which may also be provided (or available to) students, the public and external organisations. Corporate services may be: provided directly by the institution; provided through partnership arrangements with other institutions; provided by external organisations under contract.



This is a generic business classification scheme for the function of providing a corporate service It is a framework which can be customised to produce a specific business classification scheme for any type of corporate service which the institution provides.

Corporate services provided by HEIs include: archives services; catering services; computing services; graphic design services; leisure services; library and information services; mail services; museum services; photographic services; reception services; records management services; reprographic services; security services; telephone services.

Identifying and defining all the activities involved in delivering all the possible services that an institution could provide is outside the scope of this Business Classification Scheme.


This function is intended to cover only the substantive (i.e. 'core business') aspects of providing a corporate service. A business unit which provides a corporate service will also undertake functions which appear elsewhere in this business classification scheme (e.g. Finance Management).



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