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Records documenting the development and establishment of the institution's ICT systems strategy. |
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Records containing reports of performance against the plans for the implementation of the institution's ICT systems strategy. |
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Records documenting the conduct and results of audits and reviews of the ICT systems management function, and responses to the results. |
DETAILS |
Records documenting the development and establishment of the institution's ICT systems management policies. |
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Records documenting the development of the institution's ICT systems management procedures. |
DETAILS |
Records documenting the initial development and post-implementation modification and maintenance of ICT systems. |
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Records documenting the initial development of ICT systems which are not implemented. |
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Records documenting the management of ICT systems development projects (i.e. project management records). |
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Records documenting the routine monitoring and testing of the operation of ICT systems, and action taken to rectify problems and optimise performance. |
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Records documenting faults reported by users of ICT systems, and action taken to investigate and resolve the problem. |
DETAILS |